Today, working from home has become a much bigger part of our environment, and it’s a change that’s likely to persist. So we need to focus our 360-degree feedback projects on certain new competencies and etiquettes.
Take advantage of the Panoramic approach for teams with this changed perspective. Tailor your feedback questions to include those who experience much of their contact with leaders through video conferencing and emails.
Here are a few questions that address this growing trend. You may find them useful:
Productivity from home
- Completes assignments as expected
- Can be reached conveniently when contact is needed
Online meeting skills
- Installs the required teleconferencing technology and tests the setup before meetings begin
- Controls sound appropriately, using external headphones and microphone, muting microphone when not speaking
- Controls images appropriately, with camera at eye level, face well-lit, background not distracting
- Uses text chats, rather than side conversations that could distract the rest of the group
Respectful online participation
- Arrives promptly at virtual meetings
- Presents an appropriate appearance, including clothing and background
- Avoids dominating the conversation
- Gives full attention to the meeting
- As much as possible, sets boundaries for those who live in the same space
- If family or other responsibilities intrude, provides fair warning to other participants
- Doesn’t waste the group’s time with excess attention to intrusions such as children or pets
Online facilitation skills
- Avoids setting unnecessary meetings
- Invites participants selectively, showing respect for their time
- Prepares a focused agenda, and keeps meeting on track
- Introduces all participants
- Acknowledges contributions of participants
- Remains online till all participants have exited
We hope these questions will help people align with a new workplace paradigm. You are welcome to adapt any of them to your 360-degree feedback questionnaire.